TERMS & CONDITIONS
Terms and Conditions of TASTE OF SICILY LTD, operating the website www.diforti.com
Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.
Please tick the checkbox in the shopping basket to accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.
By placing an order through our site, you warrant that:
- You are at least 18 years old;
- You are resident in Great Britain (England, Wales and Scotland).
INFORMATION ABOUT US
We operate the website www.diforti.com. We are Taste of Sicily LTD, a company registered in the UK.
SERVICE AND AVAILABILITY
Our site is only intended for use by people residing in Great Britain (England, Wales and Scotland).
At present we do not deliver to Northern Ireland, Isle of Man or the Channel Islands, therefore we do not accept orders from the above mentioned countries.
After placing an order on our site, you will receive an e-mail from us acknowledging that we have received your order. All orders are subject to acceptance by us, and we will confirm acceptance to you by sending you an e-mail that confirms that the products have been dispatched.
AVAILABILITY AND DELIVERY
Your order will be fulfilled by the delivery date set out in the email Dispatch Confirmation.
We will make delivery to your address as stated when you set up an account or you can select an alternative address at the checkout by selecting “ship to a different address”.
We reserve the right to refuse to accept orders from any customer; considerations of delivery problems may give rise to such a refusal. Any changes to address details must be made before the order deadlines published on our Website.
You are responsible for making suitable arrangements to receive your delivery and giving us appropriate instructions. In the event that your delivery is stolen from your doorstep or damaged while there, we do not accept liability, and will offer compensation at our discretion.
If we are unable to deliver to you, or have to deliver late, for reasons beyond our control, for example adverse weather conditions, strike actions, vehicle breakdown, traffic congestion or supplier failure, we cannot accept liability for any inconvenience or loss that this causes.
You must inspect the Products as soon as possible after delivery and notify us the day of receiving the goods if you find any defects, by calling us, emailing us or writing to us at the telephone number or email address shown on our Website. We will replace or refund you for defective Products.
The ownership of the Products ordered on our site will only pass to you when we receive full payment of all sums due in respect of the Products, including the delivery charges.
DIFORTI DELIVERIES… FLEXIBLE AND ALWAYS RELIABLE
At diforti.com we service currently supply over 500 different chilled and ambient products to individual customers throughout the UK (including Northern Ireland) 6 days a week. Using our own vehicles or a specialist courier, our chilled range of premium deli products is carefully packed and sealed in insulated boxes/bags. This will ensure your products will remain at the correct temperature for at least 48 hours after dispatch. Once you have placed your online deli order the delivery wheels are set in motion.
From ordering to your home in less than 48 hours in most cases. Depending on your postcode and item availability, order before 12:00pm, and receive your goods the next day. As many of our products are refrigerated we do not dispatch on Saturday otherwise the goods will be held in the courier’s warehouse for too long, so if you’re placing an order on Saturday and Sunday, you’ll receive your order on Tuesday.
DIFORTI.COM ONLINE DELI DELIVERY SCHEDULES
The table below will show you the earliest delivery date for your order using our standard delivery service. If you wish to receive your delivery on a Monday you can give us a call and we will try to do our best to meet your request. You can also schedule your delivery up to 60 days time in advance.
|Order day||Order time||Earliest delivery date|
|Monday||Before 12.00pm||Tuesday onward|
|Monday||After 12.00pm||Wednesday onward|
|Tuesday||Before 12.00pm||Wednesday onward|
|Tuesday||After 12.00pm||Thursday onward|
|Wednesday||Before 12.00pm||Thursday onward|
|Wednesday||After 12.00pm||Friday onward|
|Thursday||Before 12.00pm||Friday onward|
|Thursday||After 12.00pm||Tuesday onward (standard delivery) Saturday (DPD Next Day)|
|Friday||Before 12.00pm||Tuesday onward (standard delivery) Saturday (DPD Next Day)|
|Friday||After 12.00pm||Tuesday onward|
DIFORTI.COM ONLINE DELIVERY CHARGES
All orders over £50.00 are delivered free of charge using our standard service (Tuesday to Saturday 7.00am to 7.00pm.) If you need a delivery outside our delivery dates call us.
|Delivery Service||Delivery Day||Order Value||Cost|
|Standard Next Day Delivery, excluding public holidays||Tuesday to Saturday 7.00 am to 7.00pm||£30.00 – £49.99||£4.96|
|Free shipping – Within 5 working days, excluding public holidays 7.00am – 7pm||Monday to Friday 7.00 am to 7.00pm||Over £50.00||Free|
|Next Day Delivery, excluding public holidays||Tuesday to Saturday 7.00 am to 7.00pm||Over £50.00||£4.96|
|** Zone 2 (not UK mainland), excluding public holidays||Tuesday to Saturday 7.00 am to 7.00pm||Over £25.00||£9.95|
*This service is exclusive for the areas that we cover with our own vehicles.
**Excluded free delivery postcodes:
Scottish Islands – 2-5 day delivery
Scottish Highlands – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Cookies are very small text files that are stored on your computer when you visit some websites.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
Some of the cookies we use are strictly necessary for the correct operation of our website, these cookies will let this website:
- Remember what is in your shopping basket
- Remember where you are in the order process
- Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.
Other cookies are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously). These cookies will let this website:
- Track the pages you visit via Google Analytics.
- Allow you to share pages with social networks such as Facebook, Twitter, Instagram, Google+ or others.
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
The cookies used in this website will never be used to share any personal information with third parties.
In this Cookies Policy
References to we, us or our (or words of similar import) mean Taste of Sicily, a limited company registered in England Reg. No. 3819105, whose registered office is Taste of Sicily Ltd, 39 The Metro Centre, Tolpits Lane, Watford, Herts WD18 9SB, United Kingdom. Our VAT registration number is GB 743729316.
References to you mean the person accessing and using the Website (as defined below).
References to Website mean the website operated by us or on our behalf at the following URL: www.tasteofsicily.co.uk (including www.diforti.com).
Cookies on our Website
Cookies are small text files stored on your device when you access most websites on the internet or open certain emails. Among other things, cookies allow a website to recognise your device and remember if you’ve been to the website before. We use the term cookie to refer to cookies and technologies that perform a similar function to cookies (eg tags, pixels, web beacons, etc). Cookies can be read by the originating website on each subsequent visit and by any other website that recognises the cookie.
However, please be aware that restricting or blocking cookies set on the Website may impact the functionality or performance of the Website, or prevent you from using certain services provided through the Website. It will also affect our ability to update the Website to cater for user preferences and improve performance.
“Gift Basket Classic” Rules
NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING.
Diforti’s “Gift Basket Classic” is open to legal residents in the U.K. who are at least eighteen (18) years old at the time of entry. Employees of Diforti and other companies associated with the promotion of the “Gift Basket Classic”, and their respective parents, subsidiaries, affiliates and advertising and promotion agencies as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible.
The “Gift Basket Classic” is sponsored by Diforti, Taste of Sicily ltd, Parkbury Radlett, 18 Handley Page Way, Colney Street, St Albans AL2 2DQ.
3. Agreement to Official Rules
Participation in the “Gift Basket Classic” constitutes entrants’ full and unconditional agreement to and acceptance of these Official Rules and the decisions of the Sponsor, which are final and binding. Winning a prize is contingent upon being compliant with these Official Rules and fulfilling all other requirements set forth herein.
4. Gift Basket Classic – How to Enter
Submissions will be accepted for the duration of the “Gift Basket Classic” through the online form at https://shop.diforti.com/win-a-free-gift-basket/. Limit one (1) entry per person, per email address and per household for the duration of the competition. Entries received from any person, e-mail address or household in excess of the stated limitation will be void.
5. Prize Drawings and Winner Notification
The Sponsor will select a potential winner in a random drawing from among all eligible entries received. The odds of being selected depend on the number of entries received. The Sponsor will attempt to notify the potential winner via email. If the potential winner cannot be contacted within five (5) days after the date of the first attempt to contact him/her, the Sponsor may select an alternate potential winner in his/her place at random from the remaining non-winning, eligible entries.
Grand Prize (1) – The prize will change depending on the competition, and will be outlined here: https://shop.diforti.com/win-a-free-gift-basket/.
7. General Conditions
The Sponsor reserves the right to suspend or terminate the “Gift Basket Classic” or disqualify any individual it finds to be in violation of these Terms and Conditions.
Any attempt by any person to damage the website or undermine the legitimate operation of the “Gift Basket Classic” may be a violation of criminal and civil law, and, should such an attempt be made, the Sponsor reserves the right to seek damages (including attorney fees) and any other remedies from any such person to the fullest extent permitted by law. Failure by the Sponsor to enforce any provision of these Official Rules shall not constitute a waiver of that provision.