TERMS & CONDITIONS
Terms and Conditions of TASTE OF SICILY LTD, operating the website www.diforti.com
Please read these terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.
Please tick the checkbox in the shopping basket to accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our site.
By placing an order through our site, you warrant that:
- You are at least 18 years old;
- You are resident in Great Britain (England, Wales and Scotland).
INFORMATION ABOUT US
We operate the website www.diforti.com. We are Taste of Sicily LTD, a company registered in the UK.
SERVICE AND AVAILABILITY
Our site is only intended for use by people residing in Great Britain (England, Wales and Scotland).
At present we do not deliver to Northern Ireland, Isle of Man or the Channel Islands, therefore we do not accept orders from the above mentioned countries.
After placing an order on our site, you will receive an e-mail from us acknowledging that we have received your order. All orders are subject to acceptance by us, and we will confirm acceptance to you by sending you an e-mail that confirms that the products have been dispatched.
AVAILABILITY AND DELIVERY
Your order will be fulfilled by the delivery date set out in the email Dispatch Confirmation.
We will make delivery to your address as stated when you set up an account or you can select an alternative address at the checkout by selecting “ship to a different address”.
We reserve the right to refuse to accept orders from any customer; considerations of delivery problems may give rise to such a refusal. Any changes to address details must be made before the order deadlines published on our Website.
You are responsible for making suitable arrangements to receive your delivery and giving us appropriate instructions. In the event that your delivery is stolen from your doorstep or damaged while there, we do not accept liability, and will offer compensation at our discretion.
If we are unable to deliver to you, or have to deliver late, for reasons beyond our control, for example adverse weather conditions, strike actions, vehicle breakdown, traffic congestion or supplier failure, we cannot accept liability for any inconvenience or loss that this causes.
You must inspect the Products as soon as possible after delivery and notify us promptly if you find any defects, by calling us, emailing us or writing to us at the telephone number or email address shown on our Website. We will replace or refund you for defective Products.
The ownership of the Products ordered on our site will only pass to you when we receive full payment of all sums due in respect of the Products, including the delivery charges.
ALL YOU NEED TO KNOW ABOUT RECEIVING YOUR PARCEL FOR CHRISTMAS
Delivery for Christmas
Last order dates before Christmas are: 17th December
Delivery for new years eve
Last order dates before Christmas are: 28th December
UPS Access Point: 19th December
In order to avoid disappointment, make sure you order Christmas/new years eve gifts before our last order dates and on orders placed and paid for by 12pm.
UPS Access Point™ is a UPS-affiliated delivery location offering a convenient way for you to collect your order near to your home or work. UPS Access Point locations are represented by a broad array of locations, including newsagents, petrol stations and convenience stores. The service is available for smaller orders up to 20kg and 60cm.
Your order will be ready to delivered/collect within 2-3 working days if your products are available in our UK warehouse.
PRODUCT PURCHASES AND PAYMENTS
You must be over the age of 18 (eighteen) to purchase alcohol from www.diforti.com. If you have ordered alcohol from us and cannot be at home at your selected delivery time, it is your responsibility to ensure that a suitable person aged eighteen or older is there to receive the order.
The price of the Products and our delivery charges will be as quoted on our site.
Product prices and delivery charges are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
Payment for all Products must be by credit or debit card. We accept payment by Visa, Mastercard, Paypal and other major payment cards.
If a payment has been rejected by your bank or it was not successful for other reasons, we will not be able to process your order. You must contact us to arrange payment and wait for that payment to go through before we can process your order.
You cannot change or cancel orders on our website, however, if you need to change your order you can by calling or emailing us (contact details are on the Website), during our office opening hours and subject to our order deadlines. No changes or cancellations can be done if the order has been processed and/or dispatched.
All prices for Products are inclusive of any applicable VAT.
OUR REFUNDS POLICY
If you are unhappy with your products for a legitimate reason such as: the box was missing ingredients, the box was damaged, the box did not arrive. We will offer an appropriate refund as long as it can be shown that the box you were charged for was not provided as it should have been.
SECURITY AND PASSWORD
When you register to use the Website you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately.
Some of our products may contain allergens. Please check the ingredients and allergens information on the products label and/or on the product info on the website.
Cookies are very small text files that are stored on your computer when you visit some websites.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
Some of the cookies we use are strictly necessary for the correct operation of our website, these cookies will let this website:
- Remember what is in your shopping basket
- Remember where you are in the order process
- Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.
Other cookies are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously). These cookies will let this website:
- Track the pages you visit via Google Analytics.
- Allow you to share pages with social networks such as Facebook, Twitter, Instagram, Google+ or others.
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
The cookies used in this website will never be used to share any personal information with third parties.
In this Cookies Policy
References to we, us or our (or words of similar import) mean Taste of Sicily, a limited company registered in England Reg. No. 3819105, whose registered office is Taste of Sicily Ltd, 39 The Metro Centre, Tolpits Lane, Watford, Herts WD18 9SB, United Kingdom. Our VAT registration number is GB 743729316.
References to you mean the person accessing and using the Website (as defined below).
References to Website mean the website operated by us or on our behalf at the following URL: www.tasteofsicily.co.uk (including www.diforti.com).
Cookies on our Website
Cookies are small text files stored on your device when you access most websites on the internet or open certain emails. Among other things, cookies allow a website to recognise your device and remember if you’ve been to the website before. We use the term cookie to refer to cookies and technologies that perform a similar function to cookies (eg tags, pixels, web beacons, etc). Cookies can be read by the originating website on each subsequent visit and by any other website that recognises the cookie.
However, please be aware that restricting or blocking cookies set on the Website may impact the functionality or performance of the Website, or prevent you from using certain services provided through the Website. It will also affect our ability to update the Website to cater for user preferences and improve performance.
“Gift Basket Classic” Rules
NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING.
Diforti Gift Basket “Gift Basket Classic” (the ““Gift Basket Classic””) is open to legal residents of the fifty (50) United States and the District of Columbia who are at least eighteen (18) years old at the time of entry. Employees of Diforti and other companies associated with the promotion of the “Gift Basket Classic”, and their respective parents, subsidiaries, affiliates and advertising and promotion agencies as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible. The “Gift Basket Classic” is subject to federal, state, and local laws and regulations.
The “Gift Basket Classic” is sponsored by Diforti, Taste of Sicily ltd, Unit 2, Lismirrane Industrial Estate,
Elstree Road, Elstree, Hertfordshire, WD6 3EE
- Agreement to Official Rules
Participation in the “Gift Basket Classic” constitutes entrants full and unconditional agreement to and acceptance of these Official Rules and the decisions of the Sponsor, which are final and binding. Winning a prize is contingent upon being compliant with these Official Rules and fulfilling all other requirements set forth herein.
- Diforti Moments
“Gift Basket Classic” begins on the first day of each month and ends on the last day of each month (the “Diforti Moments”). There will be a new “Gift Basket Classic”, drawing and winner each month. Entries that are submitted before or after the Diforti Moments will be disqualified. Submissions will be accepted for the duration of the “Gift Basket Classic” using any of the following methods: Online
- How to Enter
Online: This method of entry will be available by completing our survey here: https://shop.diforti.com/win-a-free-gift-basket/ . Limit one (1) entry per person, per email address, and per household for the duration of the Diforti Moments, regardless of method of entry. Entries received from any person, e-mail address, or household in excess of the stated limitation will be void. All entries become the property of Sponsor and will not be acknowledged or returned.
Limit one (1) entry per day, per person, per email address, and per household for the duration of the Diforti Moments, regardless of method of entry. Entries received from any person, e-mail address, or household in excess of the stated limitation will be void. All entries become the property of Sponsor and will not be acknowledged or returned.
- Prize Drawings
On or about the 5th day of each month, the Sponsor will select potential winners in a random drawing from among all eligible entries received. The odds of being selected depend on the number of entries received. The Sponsor will attempt to notify the potential winner via email on or about the 5 day of each month. If the potential winner cannot be contacted within five (5) days after the date of the first attempt to contact him/her, the Sponsor may select an alternate potential winner in his/her place at random from the remaining non-winning, eligible entries.
- Winner Notification
The potential winners will be notified by email. Each potential Grand and First Prize winner (parent/legal guardian if a minor in his/her state of residence) will be required to complete, electronically sign and submit a Declaration of Compliance within five (5) days of the date notice or attempted notice is sent, in order to claim his/her prize. If a potential winner cannot be contacted, or fails to submit the Declaration of Compliance within the required time period (if applicable), or prize is returned as undeliverable, potential winner forfeits prize. If the potential winner is at least 18 but still considered a minor in his/her jurisdiction of residence, Sponsor reserves the right to award the prize in the name of his/her parent or legal guardian, who will be required to sign the Declaration of Compliance on the potential winners behalf and fulfill any other requirements imposed on winner set forth herein. Potential winners must continue to comply with all terms and conditions of these Official Rules, and winning is contingent upon fulfilling all requirements. In the event that a potential winner is disqualified for any reason, Sponsor will award the applicable prize to an alternate winner by random drawing from among all remaining eligible entries. Only three (3) alternate drawings will be held, after which the prize will remain un-awarded. Prizes will be fulfilled approximately 8-10 weeks after the conclusion of the “Gift Basket Classic”.
Grand Prize (1) – Prize will change each month and outlined here: https://shop.diforti.com/win-a-free-gift-basket/
- General Conditions
In the event that the operation, security, or administration of the “Gift Basket Classic” is impaired in any way for any reason, including, but not limited to fraud, virus, bug, worm, unauthorized human intervention or other technical problem, or in the event the “Gift Basket Classic” is unable to run as planned for any other reason, as determined by Sponsor in its sole discretion, the Sponsor may, in its sole discretion, either (a) suspend the “Gift Basket Classic” to address the impairment and then resume the “Gift Basket Classic” in a manner that best conforms to the spirit of these Official Rules or (b) terminate the “Gift Basket Classic” and, in the event of termination, award the prize at random from among the eligible, non-suspect entries received up to the time of the impairment. The Sponsor reserves the right in its sole discretion to disqualify any individual it finds
to be tampering with the entry process or the operation of the “Gift Basket Classic” or to be acting in violation of these Official Rules or in an unsportsmanlike or disruptive manner. Any attempt by any person to damage the website or undermine the legitimate operation of the “Gift Basket Classic” may be a violation of criminal and civil law, and, should such an attempt be made, the Sponsor reserves the right to seek damages (including attorneys fees) and any other remedies from any such person to the fullest extent permitted by law. Failure by the Sponsor to enforce any provision of these Official Rules shall not constitute a waiver of that provision.
- Release and Limitations of Liability
By participating in the “Gift Basket Classic”, entrants agree to release and hold harmless the Sponsor, and each of their respective parents, subsidiaries, affiliates, advertising and promotion agencies, other companies associated with the “Gift Basket Classic”, and each of their respective officers, directors, employees, shareholders, representatives, and agents (the Released Parties) from and against any claim or cause of action arising out of participation in the “Gift Basket Classic” or receipt or use of the prize (including any travel or activity related thereto), including, but not limited to: (a) any technical errors associated with the “Gift Basket Classic”, including lost, interrupted or unavailable Internet Service Provider (ISP), network, server, wireless service provider, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone, cellular tower or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties; (b) unauthorized human intervention in the “Gift Basket Classic”; (c) mechanical, network, electronic, computer, human, printing or typographical errors; (d)application downloads, (e) any other errors or problems in connection with the “Gift Basket Classic”, including, without limitation, errors that may occur in the administration of the “Gift Basket Classic”, the announcement of the winner, the cancellation or postponement of the event and/or the flyover, if applicable, the incorrect downloading of the application the processing of entries application downloads or in any “Gift Basket Classic”-related materials; or (f) injury, death, losses or damages of any kind, to persons or property which may be caused, directly or indirectly, in whole or in part, from entrants participation in the “Gift Basket Classic” or acceptance, receipt or misuse of the prize (including any travel or activity related thereto). Entrant further agrees that in any cause of action, the Released Parties liability will be limited to the cost of entering and participating in the “Gift Basket Classic”, and in no event shall the entrant be entitled to receive attorneys fees. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by site users, tampering, hacking, or by any equipment or programming associated with or utilized in the “Gift Basket Classic”. Entrant waives the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.
Except where prohibited, each entrant agrees that any and all disputes, claims and causes of action arising out of, or connected with, the “Gift Basket Classic” or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in California. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, entrants rights and obligations, or the rights and obligations of the Sponsor in connection with the “Gift Basket Classic”, shall be governed by, and construed in accordance with, the laws of California, without giving effect to any choice of law or conflict of law rules, which would cause the application of the laws of any jurisdiction other than California.
- Winner List
To request the name of the winner send a self-addressed, stamped envelope to Diforti Gift Basket “Gift Basket Classic”, Taste of Sicily ltd, Unit 2, Lismirrane Industrial Estate, Elstree Road, Elstree, Hertfordshire, WD6 3EE.
Winner List requests will only be accepted after the promotion end date (listed above).